Report Application
Hotel Inspection

Digitize your hotel quality audits. Rooms, common areas, restaurant, reception - complete checklist, photos, PDF report.

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Hotel Control Points

Rooms

Cleanliness, bedding, equipment, mini-bar

Bathrooms

Hygiene, products, towels, functioning

Reception

Welcome, check-in/out, guest information

Restaurant

Service, quality, presentation, hygiene

Facilities

Pool, spa, fitness, parking

Security

Fire, access, safes, video

Cleaning

Common areas, corridors, elevators

Standards

Classification compliance, brand standards

Features

Hotel Checklist

Templates by establishment type and star rating.

Annotated Photos

Document each point with commented photos.

Scoring

Automatic scoring by criterion and overall rating.

Offline Mode

Inspect without internet connection.

Comparison

Compare audits between establishments.

PDF Report

Detailed report with recommendations.

Frequently Asked Questions

How does hotel classification work in France?+
Classification is voluntary (ordinance of 22 December 2016), issued by Atout France based on a visit from a COFRAC-accredited evaluation body. 5 categories (1 to 5 stars) based on 243 criteria covering: facilities, customer service, accessibility, and sustainable development. Classification is valid for 5 years. Non-compliance can lead to withdrawal after formal notice. "Palaces" are an additional distinction beyond 5 stars.
What points are evaluated during a hotel inspection?+
The 243 Atout France criteria cover: exterior and signage, lobby and common areas, rooms (minimum surface area, equipment, bedding, sound insulation), bathrooms (surface area, equipment), food service, services (24h reception, concierge, luggage storage), PRM accessibility (at least 1 adapted room), sustainable development (water, energy, waste management), and staff language skills (2 foreign languages from 3 stars up).
What safety standards apply to hotels?+
Hotels are public establishments type O (hotels, guesthouses). Safety regulations (decree of 25 June 1980) require: fire detection in every room, compliant emergency exits, emergency lighting, posted evacuation plans, up-to-date safety register, and semi-annual evacuation drills. Safety commission: mandatory periodic visit (frequency by category: 2 to 5 years). An unfavorable opinion can lead to closure.
What are the PRM accessibility requirements in a hotel?+
Law of 11 February 2005 and decree of 20 April 2017: all hotel public establishments must be accessible to persons with reduced mobility. Minimum requirement: 1 adapted room (or 2 above 20 rooms, etc.). Common areas (reception, restaurant, elevator) must be accessible. A scheduled accessibility agenda (Ad'AP) was required to be filed. A public accessibility register must be available to guests.
How to prepare for a hygiene inspection in the hotel industry?+
Check: clean bedding free of parasites (bed bugs — prevention plan), room cleaning and disinfection (documented protocol), food service area maintenance (PMS if meals served), water quality (Legionella — mandatory monitoring for public establishments with showers), pool and spa maintenance (if applicable — sanitary logbook), staff hygiene training. DDPP inspection results are public on Alim'confiance.

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