Report Application
Locksmith Intervention
Digitize your locksmith interventions. Door opening, lock change, door reinforcement - photos, quote, client signature, PDF report.
Free 7-Day TrialLocksmith Intervention Types
Door Opening
Locked out, broken key, lost keys
Lock Change
Cylinder, barrel, complete lock
Door Reinforcement
Armored door, security upgrade
Repair
Jammed lock, faulty mechanism
Residential
House, apartment, cellar, garage
Commercial
Offices, shops, premises
Vehicles
Car opening, key duplication
Key Duplication
Flat keys, security keys, key fobs
Features for Locksmiths
Intervention Sheet
Complete template: lock type, brand, reference, work performed, parts used.
Before/After Photos
Document the initial state and completed work with timestamped photos.
Integrated Quote
Generate the quote on-site, get approval and convert to invoice.
Client Signature
Immediate validation on your mobile or tablet.
Offline Mode
Works even without internet connection.
PDF Report
Professional document with logo and photos.
Frequently Asked Questions
What are the legal obligations of a locksmith when opening a door?+
The locksmith must verify the requester's identity and their right of access to the property (owner, tenant, authorized agent). In case of doubt, they may refuse the intervention. A quote must be provided before work begins (except in absolute emergency — risk to persons). Surcharge rates (night, weekend, public holidays) must be displayed. Article L.121-11 of the Consumer Code prohibits deceptive commercial practices (misleading call-out prices).
What certifications exist for security locks?+
A2P certification (Insurance Prevention Protection) issued by CNPP classifies locks in 3 levels: A2P* (5 min resistance), A2P** (10 min), A2P*** (15 min against break-in). For armored doors: A2P BP1, BP2 or BP3 certification. Home insurers may require an A2P lock for burglary claims coverage. The certification is voluntary but recognized by professionals and insurers.
Should the tenant or the landlord pay the locksmith?+
Lock replacement following a burglary is covered by the tenant's home insurance (or the landlord's if the property is vacant). Replacing a worn-out lock is the landlord's responsibility (article 6 of the 1989 law — decent housing). Replacement due to keys lost by the tenant is at their expense. Key copies are always at the tenant's expense.
What is the EN 1627 standard for security doors?+
The European standard EN 1627 to EN 1630 classifies the break-in resistance of doors, windows and curtain walls in 6 levels (RC1 to RC6). RC1: resistance to opportunistic break-in attempts (physical force). RC2: simple tools (screwdriver, pliers). RC3: additional tools (crowbar). RC4-RC6: heavy and professional tools. For residential use, RC2 to RC3 are recommended. For shops and commercial premises, RC3 to RC4.
Can a locksmith open a door without destroying the lock?+
Yes, in the majority of cases. Non-destructive techniques include: lock picking (pin manipulation), bumping (bump key), decoding, bypass. A qualified locksmith opens approximately 70-80% of doors without damage. Destructive opening (drilling, cylinder extraction) is the last resort. The quote must specify the intended method and whether lock replacement will be necessary.